Effective Date: 13-09-2024 At EIG Solar UAE, accessible from www.eigsolar.com, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy document outlines the types of information we collect, how we use it, and the measures we take to ensure your data is protected. By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect various types of personal and non-personal information when you interact with our website, including:
- Personal Information: Information that identifies you, such as your name, email address, phone number, and location, when you fill out forms for quotes, inquiries, or subscribe to our services.
- Non-Personal Information: Data that does not directly identify you, such as browser type, IP address, device information, pages visited, and the time spent on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To respond to your inquiries, process your requests for quotes, and deliver the services you request.
- Communication: To send you important updates, newsletters, promotional offers, and information about our products and services.
- Improvement: To analyze website usage, improve our site’s performance, and enhance user experience.
- Legal Compliance: To comply with legal obligations and resolve disputes.
3. Sharing of Your Information
We do not sell, trade, or share your personal information with third parties, except:
- Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, conducting business, or servicing you. These parties are obligated to keep your information confidential.
- Legal Compliance: When required by law, we may disclose your information to government authorities or law enforcement.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new business entity.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand your preferences and track your browsing activity. You can manage cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.
5. Data Security
We employ a variety of security measures to protect your personal information, including encryption, firewalls, and secure server infrastructure. While we strive to safeguard your data, no online transmission of data can be guaranteed as 100% secure. We encourage you to take steps to protect your own data, such as using strong passwords and keeping your login credentials private.
6. Your Rights
You have the right to:
- Access: Request access to your personal information that we hold.
- Correction: Request the correction of inaccurate or incomplete personal data.
- Deletion: Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
- Opt-Out: Opt-out of receiving marketing communications from us by using the unsubscribe link in our emails or by contacting us directly.
7. Third-Party Links
Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our website is not directed towards children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it in accordance with applicable laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
EIG Solar UAE
Al Manhal-Abu Dhabi
Phone: +971506812372
Email: support@eigsolar.com
Website: www.eigsolar.com